Service management for
facilities teams
For organizations with multiple locations, managing multiple work order systems can be a challenge. Streamline work order management with Service management for facilities teams.
Empower your Facilities Teams with integrated, scalable and automated systems.
Stay connected to your office and boost performance with an enterprise-grade service portal. A well-designed portal helps teams stay connected and communicate about problems and usage patterns. This boosts productivity through better visibility and resolving issues before they become problems.
Modernize your entire organization with a single platform that empowers all roles to work faster, smarter and better.
A sophisticated all-in-one solution for facilities management that streamlines operations and unlocks the value of your data.
Work smarter with help desk software designed to reduce the cost of IT management. No help desk software is easier to install or maintain.
The business value of Finance Service Management
Productivity Increase
Consolidated and integrated processes to reduce the number of touches. No-Code automation to reduce time and skills in building workflows. Case, Incident or request deflection through omnichannel self-service as well as automated assignments and routing.
Quicker resolution
Dashboards, Reports and integrated BI/analytics allow better tracking of KPIs creating the right insight for superior service delivery and faster performance. Intelligent Knowledge management completes this at the customer, employee and at IT staff level.
Faster Time to Market & Innovate
A simple but comprehensive platform. with no-code development and intelligent integration (iPaaS), make application delivery much faster. Additionally, because of low maintenance and easy upgrades, users get access to new capabilities sooner.
Higher Net Promoter Score (NPS)
Through intelligent and consumerized engagement combined with efficient fulfilment, your customers / citizens / patients / passengers / students / partners... will show a higher satisfaction, be less likely to seek alternatives and even promote your services.
More Satisfied Users
By offering them a simple, intuitive and omni-channel system of engagement, but also an insight into the progress of their requests, incidents or cases.
Less Cases, Requests or Incidents
Through efficient multi-channel self-service including Virtual Agents (Al Bots), intelligent knowledge management and social, community or collaborative approaches.
More Automated Processes
Rapidly building/configuring no code automations to relieve staff from manual, mundane, repetitive and eventually error-prone tasks, or complicated end-to-end enterprise processes.
Lower Total Cost of Ownership
Low administrative requirements, easy and rapid upgrades, low development or configuration costs, flexibility in hosting and attractive licensing models contribute to a significantly lower TCO.
Our Awesome Partners
Are you ready to start?
Ready to make the jump and start powering up your company’s service management? Click the link below to get started!
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