Our Plans
Our All-Services Plans
Our easysm plans will fit any kind of business, large or small. Contact our friendly team today for a consultation.
For each of the listed plans below, additional features and functionality can be added for additional charges.
ENTERPRISE
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Features
- Service Request Management
- Incident Management
- Problem Management
- Change Management
- Knowledge Management
- SLA Management
- Workflow Automation
- Out-of-the-box dashboards, reporting, and analytics
- Globalization – Multi-language support
- IT Orchestration
ENTERPRISE PLUS
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Features
- Service Request Management
- Incident Management
- Problem Management
- Change Management
- Knowledge Management
- SLA Management
- Workflow Automation
- Out-of-the-box dashboards, reporting, and analytics
- Globalization – Multi-language support
- IT Orchestration
- Configuration | Asset Management (CMDB)
- Manual Load of CMDB
DEDICATED
Dedicated Cherwell Instance
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Features
- Service Request Management
- Incident Management
- Problem Management
- Change Management
- Knowledge Management
- SLA Management
- Workflow Automation
- Out-of-the-box dashboards, reporting, and analytics
- Globalization – Multi-language support
- IT Orchestration
- Configuration | Asset Management (CMDB)
- Manual Load of CMDB
- Dedicated Database
- Configurable to meet your business needs
- No Code Admin Access
MSP
For Managed Service Providers
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Features
- Service Request Management
- Incident Management
- Problem Management
- Change Management
- Knowledge Management
- SLA Management
- Workflow Automation
- Out-of-the-box dashboards, reporting, and analytics
- Globalization – Multi-language support
- IT Orchestration
- Configuration | Asset Management (CMDB)
- Manual Load of CMDB
- Dedicated Database
- Configurable to meet your business needs
- No Code Admin Access
- Multi-Tenanted for your customer
- Customer Onboarding package
- Customer Self-Service Portal
Each plan includes
World-Class Platform – Cherwell Ivanti powers easysm. You get a world-class system at a fraction of the cost. As it’s aligned to out-of-the-box ITIL processes and preconfigured, you have instant access with minimal time to configure your environment to your needs, saving on costly implementation fees.
White-Glove Support – We insist on delivering the highest quality and standards. That is why we don’t offer “vendor support.” Instead, we provide a white-glove service that will exceed anyone’s expectations.
Onboarding and Training Sessions – We know how important the onboarding process is and how critical training is for your organization. We have developed this for you, so sit back and enjoy the transformation.
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