Simple,
Smart &
Scalable
Service Management
easysm™ automates your service management onboarding to an optimized Cherwell platform to give you your best Service Management experience.
- Monthly administration services included
- easysm removes the complexity and adds in the automation
Features & Benefits
SaaS billing
You pay for your subscription monthly or annually. No hidden costs.
Immediate implementation
An Out-of-the-Box environment that is preconfigured and optimized is ready for production the same day.
Industry Leading, ITIL Compliant Solution for Service Management
Powered by T4S Partners and Cherwell Ivanti, easysm includes Service Request, Incident, Problem, Change, Knowledge, Asset Management, CMDB, and self-service user and administration Portals, all aligned to ITIL Best Practices.
Ability to integrate with other key systems and third-party providers
Easysm provides comprehensive RESTful API commands for extending capabilities and integrations.
Workflow automation
Quickly create automation using our Visual Workflow Process, Threshold-Based Process, or a Simple Action/Event Process
An inclusive Service that incorporates world-class support
Our team of easysm experts is ready to help you. No need to search, hire, or manage your administration resources. You have full access to an administration portal if you require self-service.
AI-driven automation tools for the modern enterprise
Through intelligent search and machine learning, easysm features an agent assistant that reviews tickets, prioritization, business context and user/agent/customer preferences to deliver proactive responses.
We solve complex problems that require rapid and intelligent decision-making to increase business agility.
Enterprise software, built for business users, designed for their needs.
Unify communications and collaboration across the organization, regardless of channel or device. easysm enables users to work the way they want to, allowing teams and individuals to achieve more despite disparate technologies.
Empower information workers to be more effective with a consumer-grade user experience in the channel of choice.
Delivering the Power of Consistent Service
With a complete set of services and an integrated technology, easysm delivers a single point-of-service that helps organizations manage day-to-day services across all lines of business.
Service management solutions for the digital age
Powerful automation for the modern enterprise
Workflow automation and virtual agents that streamline and scale support in your business - from dealing with simple questions to resolving complex support requests.
Make it easy. Make it happen.
Companies spend 20% of their budget to resolve problems. easysm integrates service management across functions and technologies to give companies better visibility on services, improve customer satisfaction and reduce costs by 10%
Simple, scalable, and efficient
Built for your data in mind, easysm is a unique no-code platform that enables the rapid development and deployment of enterprise-grade customizations.
Client Testimonials
Our Awesome Partners
Are you ready to start?
Ready to make the jump and start powering up your company’s service management? Click the link below to get started!
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